Planet Stahl

Today it was 39 at 10AM…  NICE!  That meant working outside in the pasture for Ang…  Playing outside for the kids…  And me, being trapped in my old office doing more cleaning!

Picture of Rancho Del Stahlo from Summers Camera

From Summers Camera

Summer and Aiden walked out to the waterway and played outside for hours.  Should we have been shocked when they were covered with mud?  Probably not!  Summer took a Walkie Talkie and her camera.  Above are some pictures taken by her.

Ang went out and cleared horse poop from the pasture.  It is a mess!  The horses have eaten it down to nothing… And it got pretty soggy as the day went on.  So bad, that the Cub got stuck in the mud.

I came out to get the tractor stuck once…  And then had to get Katy out to make sure nothing else got stuck!  

We ended up walking down to the waterway to check out the step stone walkway that Aiden was creating in the water…  and the Tee-Pee that Summer had created with sticks and grass.  Classic kids stuff!

Ok… I thought this may have some value…

We have been cleaning out my office this week in hopes
Of making It Summers room. In the middle of cleaning, I keep stumbling over bits like this. Should it stay or go?

Tonight… Aidens turn!

It’s that time of the year … Floor hockey! As I recall, we didn’t get to play this game till HS. It was a sweaty physical mess. How someone didn’t get a massive blunt force injury while bouncing off the walls of the gym is beyond me.

You know… If you are not on Facebook… You are missing SO much!  I have a slew of pictures posted over there and part of  THIS video was online Sunday night. 

Ang got a new phone over the weekend.  An iPhone.  She already has the Facebook ap…  So, one more reason to log on!!!

3 AM… Still here! Ang complained that she wanted something for the pain at 2. About 2:30 I complained that we still needed something for her… 10 minutes later they took her in back. Let’s hope we are about done! I don’t want to have to post at 4!

As i write this… I’ve been sitting in an ER in Chicago for nearly 4 hours… (Ang twisted her ankIe)

I can tell you this: This is how companies work when they are run by Insuance Companies.

As a matter of comparison… I will even argue that you can compare it to our Dealership Service Department. If I knew that the only customer I really had to worry about when dealing with a broken car was the extended warranty company… Well, you can sure bet that you would be sitting a lot longer in our waiting room. You see… What the customer needs, no longer matters… My real customer is the warranty company.

If the government gets involved… Well, it’s gonna be worse! Government already is slow to pay bills… They don’t care about CSI (customer service index). And, unlike insurance plans… You are not gonna have an annual choice on renewing your plan. Your gonna be stuck with it.

Oh, unless you are a politician. They probably don’t wait very long with their “public” plan. You think Dick Durban would be stuck sitting this long? Doubtful!

You think your government mandated plan will be as good as his? Doubtful!

If something is free or universal… It generally sucks. And if it’s being funded by tax dollars… It generally is wrought with waste and fraud.

Its doubtful that this will be the last.  Seems like we are using this method of communicating with our customers more and more.

http://www.planetstahl.com/?p=370

I had a call to the showroom the other day…  One of our salesman had a customer named Eric Stall.  “Corny”, the salesman was taken aback when he asked the guy his name… He thought it was a prank!  I came up front and met Eric.  We had a laugh about it.  Seems like a nice enough guy.  He was looking for a Sienna.

Pekin Doppelganger discovered… Unfortunately he does not spell it quite the same.   And he was not really evil.  Kinda ruins the mystique!

This recall is dragging me in front of the cameras again!!!